Planisware Enterprise Maintenance
Maintenance
Having trouble maintaining your Planisware Enterprise application because you do not master it? Want fast solutions when you have problems with your Planisware Enterprise tools?
Security
You are looking for a maintenance solution that ensures the safety of your business data in accordance with security standards?
Optimization
You would like to optimize the performances of your Planisware Enterprise solution? You are looking for maintenance services that handle regular upgrades and fixes for you?
You’ve come to the right place
We listen to your problems to choose the best solutions together.
We don’t just maintain your Planisware Enterprise solution, we are constantly looking to improve its performance througth evolutions, unit and load performance testing and optimization for your applications with a high regard on security.
What can we do for you?
Tailor-made maintenance services
"Our philosophy is to anticipate and tackle problem root causes to reallocate your spendings to added values activities"
Your Goals
- Ensure the availability of your applications.
- Benefit from expert advice in the proper use of your tools.
- Ensure the corrections and developments of your solution.
- Have support quickly available in the event of an incident or problem.
- Optimize your internal IT resources by reasign them on higher value added activities
- Have a better understanding of the technologies you used.
- Improve business performance and productivity througth your PPM solution.
Our approach
- Turnkey implementation providing all needed deliverables for your context (installation, migration and packaging procedures, tests)
- Seting up a service level agrement (SLA) with personalized KPIs
- Close collaboration with Planisware to stay aware of latest best practices
- Setup of DevOps tools to support automated integration and delivery
- Advice and support for a good use of your tools, which notably involves training of the different stakeholder.
- 360° expertise on PPM solutions (technical and functional scope)
Benefits
- Ability to cover large scope of services around Planisware solutions (technical and functional scope)
- High end user satisfaction and your peace of mind
- Sustainable and very close to standard Planisware application
- Maintenance and Planisware versions deployment costs highly reduced
- Successful change management and knowledge sharing
Our key principles
Our approach is based on 4 principles to bring to your solution the most business value. Besides this, we follow our principles to ensure open communication of information in projects and warrant close collaboration and deliver a sustainable product.
For what?
- Avoid your dependence on subcontractors by sharing the knowledge on your solution with you.
- A regular follow up on your maintenance requests.
- Protection of your personal data and anonymization when handling it for our services.
Security at the heart of our concerns
Data protection and GDPR
- Bloom Consultants are trained in implementing GDPR compliant infrastructure
- Customer data is anonymized before work is conducted on it, especially if migrated to bloom infrastructure
- Bloom consultants are regularly trained on handling data
- Data handling processes are routinely checked
Preventive and curative security
- Internal infrastructure is highly secure through the use of monitored servers and use of VPN
- All Bloom computers are set up to be secure through hard drive encryption, antivirus
- Through the use of hypervisor and system monitoring via metrics and statistics
- Virtual machines are regularly checked and backed up
- If corruption occurs on infrastructure, it can easily be isolated, deleted and recreated
Our Information Security Principles for your projects
